KIELIUS & Covid-19
KIELIUS buses run between Kiel and Hamburg Airport via Neumünster twice an hour in both directions. Please note: Because of the pandemic, KIELIUS busses do not run from 11th january 2021 until further notice.
Contactless ticket purchases are the preferred way to buy tickets in the coronavirus era. You can purchase tickets here in the KIELIUS Online Shop (German only) and they will be sent to you by e-mail in PDF format. You can print out your ticket and carry it with you or display it on your smartphone when boarding the bus. The bus staff will digitally scan the QR code on your ticket for a contactless check-in on your KIELIUS bus. This FAQ also provides answers to all important questions about online booking. If necessary, you can still purchase your ticket from the bus staff in cash.
Yes, this option is generally available. However, please note that cash is the only form of payment accepted on our buses. Plexiglass has been mounted behind the driver's seat and roll-up shades installed in the ticket purchasing area to provide the required barrier between passengers and the bus staff when purchasing a ticket. If possible, please purchase your ticket here in the KIELIUS Online Shop (German only), where the purchasing process is contactless; you will then be able to check in on the bus without direct contact since the bus staff will only need to scan the QR code on your online ticket.
To protect passengers on KIELIUS buses from infection, our normal daily cleaning and disinfection procedures for our vehicles and other surfaces will remain unchanged. We take special care to thoroughly clean surfaces which people touch such as grab poles, handles and loops. A dispenser for hand sanitizer is available at the front of the bus. Whenever possible, bus staff will automatically open all the doors on the bus to provide ventilation. The first row of seats behind the driver's seat will remain unavailable. Plexiglass has been mounted behind the driver's seat and roll-up shades installed in the ticket purchasing area to provide the required barrier between passengers and the bus staff during the journey and when purchasing a ticket. If you purchased a ticket here in the KIELIUS Online Shop (German only), bus staff will digitally scan the QR code on your online ticket for a contactless check-in.
We ask that you continue observing the standard guidelines for hygiene and protecting yourself and others on KIELIUS buses, particularly in situations on the bus when the minimum distance of 5 feet (1.5 m) cannot be maintained at all times. Given these situations, it is even more important that you observe the following guidelines:
- Travel only when you feel healthy and are not experiencing any symptoms.
- Purchase your ticket in advance without direct contact in the KIELIUS Online Shop (German only).
- You must wear a face mask covering your mouth and nose at bus stops and on KIELIUS buses for the entire duration of your journey.
- Keep your distance from others whenever possible.
- Wash your hands or disinfect them whenever necessary and possible.
- Practice proper etiquette when coughing and sneezing.
- Take a bus departing earlier or later than normal if possible.
- Hand over your luggage to bus staff without direct contact.
- Please spread out evenly on the bus.
- The first row of seats will remain empty to protect our bus staff from excessive contact.
- Keep your distance from passengers boarding and exiting the bus.
- Keep conversations and phone calls to a minimum.
- Do not eat or drink on the bus.
You can find passenger information about keeping yourself and others safe as well as hygiene guidelines posted in a prominent location on KIELIUS buses to remind you of the most important rules during your journey.
Thank you very much for your assistance.
It is particularly important that you keep 5 feet (1.5 m) away from others waiting at the KIELIUS bus stops. Please be sure to avoid direct contact when handing over your luggage to our bus staff. When boarding and exiting the train, please be considerate of others and maintain your distance. Wait until any travellers ahead of you have taken a seat on the bus before boarding the KIELIUS bus yourself. You can check-in without direct contact if you purchase your ticket in advance in the KIELIUS Online Shop (German only).
Since 29 April 2020, masks have been mandatory for everyone in the German state of Schleswig-Holstein. You must wear a face mask covering your mouth and nose at bus stops, when boarding and exiting the bus and during your entire journey on the KIELIUS bus.
Our drivers observe the rules regarding maintaining a safe distance. Plexiglass has been mounted behind the driver's seat and roll-up shades installed in the ticket purchasing area. They provide the required barrier to prevent the spread of aerosols during the journey and when purchasing a ticket.
The requirement to wear a mask is a duty which each citizen must fulfil on their own by being considerate of others. Some passengers with pre-existing conditions such as heart conditions or asthma and children under the age of six are exempt from the mask requirement.
Due to stricter hygiene rules, the toilet on the KIELIUS bus has been closed.
Due to the current situation, we regret that passengers are currently prohibited from eating and drinking on KIELIUS buses. Passengers are required to keep their mouth and nose covered during the entire journey, so they are unable to eat or drink in any event.